February 2010

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Toll Free Number Tricks: Preventing Misdial

Toll Free Number Tricks: Preventing Prefix Misdials

We’ve all misdialed – swapping a couple digits or mashing multiple numbers by accident. We get connected to some random stranger who sounds nothing like who we were expecting, and we fumble for an embarrassed explanation before hanging up.

With 866, 877, and 888 prefix toll free numbers, the main cause of misdialing is in the prefix. 800 numbers have been around considerably longer than these other numbers, so “8-0-0″ is the default in the minds of your customers. If they don’t have your contact info handy, there’s a risk they might fill in the blank with the wrong prefix.

Here are some easy ways to prevent prefix misdials.

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Usability Testing for Your Website

Improving Your Small Business Website: Usability Testing

I’ve always been fond of the expression, “straight from the horse’s mouth.” It means, briefly, getting info from the highest authority. And if Mr. Ed taught us anything, nothing beats a horse’s mouth when it comes to munching hay and speaking the truth. This week we’ll see how to get usability data straight from your horse’s mouth: live humans tasked with evaluating your website.

Bring carrots.

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Virtual Phone Numbers - Big Fish or Little Fish?

The Right Size Virtual Phone Number for Your Local Business

Choosing the type of virtual phone number that’s right for your local business can be a tough decision. A local virtual phone number gives you a neighborly feel and can help you earn trust with your local audience. A toll free number has the opposite advantage, giving your company the immediate appearance of a larger, more established business. So which one is right for you?

Here’s a breakdown of the benefits of each type of virtual phone number to help you make an informed choice.

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Can Visitors Find Your Toll Free Number?

Improving Your Small Business Website: Heatmaps

You’ve done it – you’ve launched your small business website. You’ve deployed your advertising army and are ready to sit back and watch visitors come pouring in. You eagerly await that first person to sign up online, or that first person to pick up the phone and dial your toll free number. But wait, there’s something wrong… nothing’s happening! Your analytics package tells you people are coming to your website, they’re just not doing what you want them to do. Is your call to action not clear enough? Do they not see your toll free number? What are you missing?

It’s time to stop guessing and know exactly how your visitors see and use your website. It’s time for heatmaps.

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Toll Free Numbers & Virtual Phone Systems: What a Pair

http://www.freedomvoice.com/blog/

A toll free number and virtual phone system are a perfect pair.

Inexpensive? Yes. Interconnect the office? Yes. Enhance your professional image? A big yes to that, sir. Toll free numbers and virtual phone systems are all the rage for small business owners. They are, essentially, a force to be utilized. Here are some reasons you’ll want a toll free number and virtual phone service if you are starting a new venture.

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