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Nick Gowdy
Using Toll Free Numbers to Mask Private Numbers
While we often emphasize the power and importance of a virtual phone system for your business, many entrepreneurs instead use a toll free number simply to mask their private number.
By setting up your toll free number to skip your auto attendant greeting and immediately forward calls to your cell phone, you’re effectively adding another line to [...]
Toll Free Number Tricks: Question & Answer Voicemail
With a toll free number and virtual phone system from FreedomVoice, your voicemail service goes well beyond just taking messages on missed calls.
One of our most popular voicemail features is the ability to set up automated question and answer voicemail boxes. These voicemail boxes prompt callers with a series of your pre-recorded questions, then string [...]
FreedomVoice 800 Numbers Now Just $10
A gallon of gas, a movie ticket, even a cup of coffee – everything’s more expensive today than yesterday, and probably going to be even more expensive tomorrow. Call us crazy, but we’re going to swim upstream with this one.
800 numbers have grown increasingly scarce for a while – and for that reason every toll [...]
Improving Your Small Business Website: Google Website Optimizer
Over the past couple weeks, we’ve covered using heatmaps and live user testing to diagnose potential problems with your small business website and how to correct them. This week is about turning those findings into positive action by using Google Website Optimizer to test your proposed solutions.
This quick, free, and effective tool helps you set [...]
Toll Free Number Tricks: Cutting Down Hold Times
Used properly, features like an auto attendant, call forwarding, and call queues get your callers to the right person within your business in the least amount of time. Used poorly, these features can create long hold times and frustrate your callers.
This week we’ll cover three ways the features of your virtual phone system can cut down the time between [...]
Toll Free Number Tricks: Preventing Prefix Misdials
We’ve all misdialed – swapping a couple digits or mashing multiple numbers by accident. We get connected to some random stranger who sounds nothing like who we were expecting, and we fumble for an embarrassed explanation before hanging up.
With 866, 877, and 888 prefix toll free numbers, the main cause of misdialing is in the [...]
Improving Your Small Business Website: Usability Testing
I’ve always been fond of the expression, “straight from the horse’s mouth.” It means, briefly, getting info from the highest authority. And if Mr. Ed taught us anything, nothing beats a horse’s mouth when it comes to munching hay and speaking the truth. This week we’ll see how to get usability data straight from your [...]
The Right Size Virtual Phone Number for Your Local Business
Choosing the type of virtual phone number that’s right for your local business can be a tough decision. A local virtual phone number gives you a neighborly feel and can help you earn trust with your local audience. A toll free number has the opposite advantage, giving your company the immediate appearance of a larger, [...]
Improving Your Small Business Website: Heatmaps
You’ve done it – you’ve launched your small business website. You’ve deployed your advertising army and are ready to sit back and watch visitors come pouring in. You eagerly await that first person to sign up online, or that first person to pick up the phone and dial your toll free number. But wait, there’s [...]
New Logo, Same FreedomVoice
FreedomVoice has been bringing small businesses the best in toll free numbers and virtual phone systems since 1996. So focused have we been on improving our service and listening to our customers, that we’ve rarely taken time to pretty ourselves up.
This new site and blog were a positive first step in helping our outer image [...]
Improve Company Culture by Motivating Employees
A positive company culture can do wonders for your business, turning regular employees into brand evangelists that go above and beyond for you and your customers. But to build and maintain such a culture, you have to understand what it takes to get your employees to buy-in to your company’s core values and transcend thinking [...]
Toll Free Numbers for Directory Assistance
Remember when we used to dial 411 for information? When it slapped our phone bills for a couple bucks, and all you got was a lousy phone number? I’m glad those days are over.
What?
You’re still doing that?!
Toll Free Number for Family in Haiti
In the wake of the tragic 7.0 earthquake that devastated Haiti this past Tuesday, the US State Department has set up a toll free number for people in the United States to use to get information about family members residing in Haiti and the ongoing relief efforts.
The number is 1-888-407-4747.
Be advised that due to high [...]
The 855 Toll Free Number Opportunity
A toll free number prefix has not been released since 2000, when 866 numbers joined the ranks of business toll free. But recent trending has shown a spike in toll free number usage as droves of small businesses emerge in the wake of the recent recession. This boom has lead many to speculate (with [...]
Are Toll Free Numbers Portable?
You’ve built your toll free number to be the pulse of your business. It touches every part of your advertising, from your business cards, to your website, radio commercials, billboards, tv spots, and more. It’s your virtual receptionist, your technical support hotline, your sales contact, your voicemail service, and your dedicated fax line. It’s become [...]
Is 888 a Toll Free Number?
One of the more common questions we answer here at FreedomVoice is what prefixes are toll free numbers, and what the differences are between them all. We never tire of the question - it gives us the opportunity to share our expertise and help startups and entrepreneurs that are looking to get the most out of a [...]
Caution: 5 Warning Signs of a Bad Toll Free Number Provider
Smart entrepreneurs and small business owners looking to reach a nationwide audience know they need a toll free number and virtual phone system for their business, but many aren’t sure how to tell one service provider’s offering apart from another. Stacked up against FreedomVoice, it usually comes down to others charging for things you should [...]
The Robocall Banned-Wagon
It’s 6:30 PM. Dinnertime.
The phone rings. Toll free number.
A robot would like to sell you a vacuum cleaner.
Sound familiar? For too long, households across the United States have been under assault by perfectly legal automated telemarketing messages, or, “robocalls,” pitching products at the most inconvenient of times. No more.
10 US Government Toll Free Numbers To Keep Around
If you have a consumer- or business-related question in the United States, the odds are there is a government agency with a toll free number whose function it is to provide an answer.
I’ve compiled the toll free number hotlines of 10 such agencies that can help you get your questions answered and otherwise provide valuable public services [...]
You’re So Vain: Choosing the Right Vanity Toll Free Number
Advertising a vanity toll free number is a smart and effective tactic that can help boost your direct response campaigns as well as lodge your business deep in the minds of your target audience. By spelling out words related to your business within your number (e.g. “8**-555-BIKE” for a bicycle shop), you’re giving potential customers [...]
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