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Our line of products for enhancing small business communications.
By Nick Gowdy on April 6, 2010
You’ve heard it said about diamonds – but did you know that toll free numbers are “forever”? That is to say, you can keep a good, dependable toll free number for life.
When you secure a toll free number through a service provider, you have certain protections afforded to you by the FCC that help you keep that number in the event you change service providers, or even change businesses. Today we’ll cover that protection, some pitfalls to watch out for, and how to go about changing providers should the need arise.
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Posted in 800 Numbers, Toll Free Numbers, Vanity Toll Free Numbers, Virtual Phone Numbers, Virtual Phone Systems | Tagged 800 Numbers, Toll Free Numbers, toll free service providers, Vanity Toll Free Numbers, Virtual Phone Systems |
By Nick Gowdy on March 23, 2010
When it comes to advertising success, the age-old question is, “how are you going to get the phones to ring?”
You’ve formulated your message like a scientist in a lab. You’ve built your website. You’re on Twitter, Facebook, and every other conceivable social media site. You’ve gathered email contacts and taken a crack at a newsletter. You’ve even lovingly-crafted business cards, fliers, postcards, brochures – the works. And still, nobody’s calling.
Don’t worry, the solution may be as simple as upgrading the phone number you’re asking them to call. Today we look at the attractive and inviting features of a toll free number that can help you get your phones to ring.
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Posted in 800 Numbers, Business Tips, Toll Free Numbers, Virtual Phone Numbers, Virtual Phone Systems | Tagged 800 Numbers, Call Forwarding, Toll Free Numbers, Vanity Toll Free Numbers, Virtual Phone System, Voicemail Service |
By Nick Gowdy on March 16, 2010
With a toll free number and virtual phone system from FreedomVoice, your voicemail service goes well beyond just taking messages on missed calls.
One of our most popular voicemail features is the ability to set up automated question and answer voicemail boxes. These voicemail boxes prompt callers with a series of your pre-recorded questions, then string their answers together into a single voicemail message. For example, if your automated questionnaire involves five quick “Yes or No” questions, you might get a message in this voicemail box of, “Yes – No – Yes – Yes – No.”
Here are a couple great ways you can use question and answer voicemail boxes with your business…
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Posted in Auto Attendant, Business Tips, Features, Toll Free Numbers, Virtual Phone Systems | Tagged Auto Attendant, automated order taking, customer surveys, question and answer voicemail, toll free number tricks, Voicemail Service |
By Candice Malmstrom on March 12, 2010
A landing page is a specialized webpage that appears when a potential customer clicks on your online ads or a search-engine result link to visit your website. The page ideally displays content that is a logical extension of the ad or link by using specific keywords, phrases, and images that match the visitor’s expectations.
Properly executed, landing pages can be highly effective at improving your website’s conversion rate, or ability to turn clicks into new business. When given the chance, I recommend consulting with a good copywriter and designer for maximum benefit.
Here are the four basic elements you should look to include when building your own landing pages…
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Posted in AdTrakker Call Capture, Business Tips, Improve Your Website, Products, Small Business Tips | Tagged Improve Your Website, landing page optimization, landing pages, web design |
By Nick Gowdy on March 8, 2010
A gallon of gas, a movie ticket, even a cup of coffee – everything’s more expensive today than yesterday, and probably going to be even more expensive tomorrow. Call us crazy, but we’re going to swim upstream with this one.
800 numbers have grown increasingly scarce for a while – and for that reason every toll free number service provider values them with some kind of one-time premium. Frankly, the upgrade is worth it if the price is right – it’s sure to pay for itself. To say nothing bad about an 866, 877, or 888 prefix toll free number, for my money I’d go for the original, the true value. We think you should to, and to help you get there we’ve dropped our 800 number price to just $10.
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Posted in 800 Numbers, Business Tips, Toll Free Numbers, Virtual Phone Numbers, Virtual Phone Systems | Tagged 800 Numbers, Toll Free Numbers, Virtual Phone Systems |
By Nick Gowdy on March 2, 2010
Used properly, features like an auto attendant, call forwarding, and call queues get your callers to the right person within your business in the least amount of time. Used poorly, these features can create long hold times and frustrate your callers.
This week we’ll cover three ways the features of your virtual phone system can cut down the time between when a caller dials your toll free number and when they reach someone that can help.
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Posted in Business Tips, Toll Free Numbers, Virtual Phone Systems | Tagged acd routing, Auto Attendant, Call Forwarding, call queue, Toll Free Numbers, Virtual Phone Systems |
By Nick Gowdy on February 26, 2010
We’ve all misdialed – swapping a couple digits or mashing multiple numbers by accident. We get connected to some random stranger who sounds nothing like who we were expecting, and we fumble for an embarrassed explanation before hanging up.
With 866, 877, and 888 prefix toll free numbers, the main cause of misdialing is in the prefix. 800 numbers have been around considerably longer than these other numbers, so “8-0-0″ is the default in the minds of your customers. If they don’t have your contact info handy, there’s a risk they might fill in the blank with the wrong prefix.
Here are some easy ways to prevent prefix misdials.
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Posted in Business Tips, Toll Free Numbers, Virtual Phone Systems | Tagged 800 Numbers, misdial, Toll Free Numbers, Vanity Toll Free Numbers |
By Nick Gowdy on February 18, 2010
Choosing the type of virtual phone number that’s right for your local business can be a tough decision. A local virtual phone number gives you a neighborly feel and can help you earn trust with your local audience. A toll free number has the opposite advantage, giving your company the immediate appearance of a larger, more established business. So which one is right for you?
Here’s a breakdown of the benefits of each type of virtual phone number to help you make an informed choice.
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Posted in Business Tips, Toll Free Numbers, Virtual Phone Numbers, Virtual Phone Systems | Tagged Toll Free Numbers, Virtual Phone Numbers, Virtual Phone Systems |
By Nick Gowdy on February 12, 2010

A toll free number and virtual phone system are a perfect pair.
Inexpensive? Yes. Interconnect the office? Yes. Enhance your professional image? A big yes to that, sir. Toll free numbers and virtual phone systems are all the rage for small business owners. They are, essentially, a force to be utilized. Here are some reasons you’ll want a toll free number and virtual phone service if you are starting a new venture.
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Posted in Toll Free Numbers, Virtual Phone Systems | Tagged Toll Free Numbers, Virtual Phone Service, Virtual Phone System |
By Nick Gowdy on February 3, 2010
FreedomVoice has been bringing small businesses the best in toll free numbers and virtual phone systems since 1996. So focused have we been on improving our service and listening to our customers, that we’ve rarely taken time to pretty ourselves up.
This new site and blog were a positive first step in helping our outer image reflect our inner quality, and we’ve furthered that with a brand new logo for a new decade. Are we just trying to be more cutting-edge?
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Posted in Company News, Toll Free Numbers, Virtual Phone Systems, VoIP Phone Systems | Tagged FreedomIQ, FreedomVOICE, New Logo, Newber, Toll Free Numbers, Virtual Phone Systems |