Auto Attendant

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Customer Spotlight: Carl Bayer of ScentedTowel.com

Customer Spotlight: Carl Bayer of ScentedTowel.com

One of the great things about working at FreedomVoice is getting to interact with our customers on a daily basis. Our customers are amazing. There are so many incredible stories of perseverance, risk-taking and valuable business and personal lessons that we want to share with the rest of our community. Our first feature is of [...]

Toll Free Number Tricks: Question & Answer Voicemail

Toll Free Number Tricks: Question & Answer Voicemail

With a toll free number and virtual phone system from FreedomVoice, your voicemail service goes well beyond just taking messages on missed calls. One of our most popular voicemail features is the ability to set up automated question and answer voicemail boxes. These voicemail boxes prompt callers with a series of your pre-recorded questions, then [...]

Toll Free Number Tricks: Cutting Down Hold Times

Toll Free Number Tricks: Cutting Down Hold Times

Used properly, features like an auto attendant, call forwarding, and call queues get your callers to the right person within your business in the least amount of time. Used poorly, these features can create long hold times and frustrate your callers. This week we’ll cover three ways the features of your virtual phone system can cut down the time [...]

Recording Auto Attendant Greetings for Your Virtual Phone System

For some people recording an auto attendant greeting for their virtual phone system is easy. For others, they’d much rather have a professional take care of it. At FreedomVoice, we make both options available to our customers. This video shows the process behind creating an auto attendant greeting, music and on hold messages for a [...]

Toll Free Numbers and Virtual Phone Systems

The title of this blog is toll free numbers and virtual phone systems, that’s all. Why you may be wondering. Well, it’s simply because that is what we do! Our core products is the FreedomVoice virtual phone system. Basically, it’s a virtual emulation of all the features of a traditional PBX, without the expense and [...]

Why an Auto Attendant is a Good Idea

Many times people don’t realize the value a toll free number and auto attendant offer. They also don’t understand how the two work together. In this blog post I’m going to give you a basic run down on why auto attendant and a toll free number are good for your business. When someone calls into [...]

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