By Peter Hales on May 2, 2013
Yesterday, I was an organizer for one of our weekly webinars for our FreedomIQ Cloud Phone System partners. We hold these regular sessions to help ensure our partners are able to support their customers in the best way possible. Putting on a live show can be nerve-wracking; few people love public speaking (count me as one of them), but I’ve gotten used to it over the last 100 webinars or so. I’ve always been a firm believer in getting outside your comfort zone and trying something new both personally and professionally, and I think experiencing the unexpected is what keeps you calm when things go wrong. After all, no one ever did anything great by sticking with what’s familiar.
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Posted in Small Business Tips |
By Peter Hales on April 12, 2013
Want to boost productivity? Duh. One of the best ways to notice a difference is by making sure your employees are happy. This doesn’t mean you need to turn into Oprah and put new car keys under everyone’s chair; there are far more reasonable ways to make sure everyone feels like they’re part of the team. It starts with simply treating everyone with respect – you don’t want your office turning into a junior high cafeteria.
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Posted in Business Tips | Tagged happiness, morale, productivity |
By Peter Hales on March 28, 2013
It’s here! New-and-improved WebLink v4.0 will be launched on March 28!
As of March 28, 2013, when you log into WebLink, you will be taken to our upgraded version 4.0 with all-new-features and enhancements. To help you transition for this change, we are hosting training webinars to go over what’s new. Watch our most recent training webinar below:
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Posted in Company News | Tagged online control panel, upgrade, Weblink, weblink 4 |
By Peter Hales on February 6, 2013
Today we’re happy to shine the spotlight on Debbie Quain, creator of ConfettiRadio.com, WeddingsForALiving.com, and WeddingBusinessGuide.com. Debbie has been a FreedomVoice virtual phone system customer since 2001 when she was just starting out in the wedding planning industry. Over the years, FreedomVoice has been right there with her as she took her businesses to the next level. Over the last ten years, Debbie went from having a new startup that no one had ever heard of to an industry expert with her own radio show where she shares her knowledge with an international audience of up-and-coming wedding planner entrepreneurs.
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Posted in Spotlight | Tagged Customer Success, Debbie Quain, Q&A, RSVP |
By Peter Hales on January 10, 2013
Beginning in January of 2012, FreedomVoice partnered with Rady Children’s Hospital–San Diego to give new customers an opportunity to donate $1 with their monthly service bill to The Campaign for Rady Children’s. All donations go to help Rady Children’s to provide the most comprehensive care, advanced technology, and to discover cures to childhood diseases. Since our partnership began, we have been overwhelmed by the generosity of our customers. To date, 3,906 customers have contributed to the program totaling a sum of $10,248 donated to Rady Children’s Hospital. With a 20% annual growth rate by December of 2013, FreedomVoice customers will contribute $47,264 to children and families in need of care.
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Posted in Charitable Causes | Tagged Charity, FreedomVOICE, Philanthropy, Rady Children's Hospital |
By Peter Hales on December 14, 2012
Time is running out to take advantage of Section 179 of the IRS Tax Code that enables small and medium-sized businesses to write-off the FULL PURCHASE PRICE of any hardware bought between 1/1/2012 and 12/31/2012.
While you’re out and about holiday shopping looking for the latest and greatest Tickle Me Elmo Furby (really they’re back?), you need to consider making a holiday purchase for your business. Expiring on 12/31/2012, Section 179 of the IRS tax code allows small and medium-sized businesses to deduct the full purchase price of qualifying equipment and/or (shameless plug alert) like VoIP phones and routers, as well as any other qualifying equipment and/or software up to $139,000.
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Posted in Small Business Tips | Tagged hosted VoIP business phone system, IRS, medium sized business, Section 179, Small Business Tips, Tax advice, tax deduction, VoIP Phones |
By Peter Hales on October 12, 2012
Sprint’s new mobile-to-mobile vanity service doesn’t cut it for business owners but gives creepy speed daters a new tool to up their creepiness factor.
Sprint recently announced a new service for their mobile phones called StarStar Me. It’s basically a vanity call forwarding service to your existing Sprint cell phone number. As you know, we provide toll free vanity numbers so it piqued our interest. After further review, we think Sprint has missed the mark with their mobile vanity experiment. The way it works is the user pays monthly for a vanity word/phrase after two star symbols, e.g., **MATT.
Here’s why we think you can do better:
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Posted in Vanity Toll Free Numbers | Tagged FreedomVOICE, Sprint, starstar me, vanity numbers, Vanity Toll Free Numbers, Virtual Phone System |
By Peter Hales on September 20, 2012
As an innovator of virtual phone systems and cloud-based VoIP phone systems, we pride ourselves on fostering a company culture that breeds innovation. We have started a new experimental process based on research from some of the leading personnel authorities in the country designed to employ only the most customer savvy customer care representatives. We believe our new, multi-faceted screening process can only increase our solid reputation for delivering quality, US- based customer care. So, what is this new process, and how is it different?
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Posted in Company News | Tagged customer care, hiring process, innovative, Virtual Phone Systems, VoIP phone system |
By Peter Hales on September 5, 2012
Starting your own business is a big risk with the potential for big rewards. Whether you are in the early phases and operating your business when you come home from your day job or you’re able to dedicate all of your time to your passion, we want to hear about it! We’re honored that you would choose our virtual phone system to help your company achieve a cost-effective, reliable, and professional appearance; now we want to know how you’re doing. We have thousands of customers across the U.S., some working on their first company and some working on their next big success. Now’s your chance to tell us and your fellow FreedomVoice entrepreneurs about who you are, what you do, and the things you’ve learned along the way.
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Posted in Spotlight | Tagged Business Tips, Customer spotlight, entrepreneur, Small Business Tips, Virtual Phone System |
By Peter Hales on August 31, 2012
For many Americans, Labor Day is the unofficial end of the summer (technically summer doesn’t end until September 21st). Take this one last 3 day weekend of summer to enjoy yourself. After all, the holiday was created to celebrate you, the American workforce. To not have a good time isn’t considered treason, but that’s only because America is awesomely tolerant of Debbie Downers and Bernie Bummers.
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Posted in For Giggles, In the News | Tagged Auto Attendant, labor day, Virtual Phone System, voicemail, voicemail greeting |
