There’s a Right and a Wrong Way to Use QR Codes

FreedomVoice QR Code

QR codes, short for Quick Response, were supposed to be the next big thing in mobile advertising. The pixelated square codes can be easily scanned by the more than 82.2 million smartphone users in the US, supposedly to earn some kind of instant benefit. It certainly sounds like a good idea, but many savvy marketers that have given QR codes a try have been sorely disappointed with the response. The number one problem businesses are having with QR codes is that the offer doesn’t live up to the expectation they’re creating. This isn’t just a problem facing startups and entrepreneurs – big businesses have struggled, too.

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SOPA Will Fail (or at Least it Should)


You’ve probably heard about the “Stop Online Privacy Act” (SOPA) and its sister, Protect-IP Act. Both bills have a lot of money supporting them with the funds coming from the pharmaceutical industry who is tired of seeing counterfeit medication purchased in lieu of their own products and from an entertainment industry afraid they’re losing too much money from sites illegally hosting copyrighted media.

That’s an idea that most people can get behind. Artists should be compensated for their work, even the modern day Picasso’s who came up with Superbabies: Baby Geniuses 2, and websites selling bad counterfeit medications shouldn’t be allowed to operate. The problem is that there are a lot of unintended consequences in the language of the bills that would change the way we use the Internet.

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Excuse Our Fowl Humor, Hope We Don’t Ruffle Too Many Feathers


The best holiday of the year is finally here. Even better, the Lions aren’t horrible anymore so the day’s football games get a boost over the last decade.

There are a million blog posts and articles out there about why Thanksgiving is wonderful. We won’t bore you with the usual topics of “spending time with family, observing traditions, blah blah blah,” we are giving you our own unique thoughts on what makes Turkey Day great.

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Customer Spotlight: Carl Bayer of

Carl Bayer

One of the great things about working at FreedomVoice is getting to interact with our customers on a daily basis. Our customers are amazing. There are so many incredible stories of perseverance, risk-taking and valuable business and personal lessons that we want to share with the rest of our community.

Our first feature is of Carl E. Bayer, President and Founder of was founded in April of 2011 and offers a number of different travel products. Most notably, they are known for their Pre-Moistened 100% Cotton Refreshment Towels. Their towels offer first class luxurious refreshment even when you’re not flying first class. Customers can purchase the eco-friendly towels individually, in bulk sets, or even get a private label created with their own logo or custom message printed on the packaging.

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Your Small Business Should Have a Google+ Page

google plus logo copy

After months of anticipation (and varying levels of enthusiasm), Google+ pages for businesses are finally out for everyone.

This means you.

In this follow-up to why you should have a Facebook Fan Page, we break down the strengths and weaknesses and tell you why, ultimately, your small business should have a Google+ page, too.

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Five Tips to Stay Motivated After Daylight Savings Time

Businessman working till late

As Daylight Savings Time comes to an end, many will rejoice for the extra hour of sleep and getting to wake up in the daylight again. However, that joy dissipates once the sun sets and they’re still at the office.

Great things that come with this time of year; who doesn’t love watching a football game in a blizzard (other than Raiders fans)? Seriously though, it can be difficult to stay motivated as the seasons change and the days grow shorter, colder and grayer.

Here are five ways to avoid the motivational doldrums brought on by the annual shift of the earth’s axis.

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Are Customers Visiting Your Site From a Mobile Device?

Kindle Fire

The Kindle Fire is set to release in two weeks, and looks to be a real contender in the world of tablets. Whether you prefer an iPad, an Android tablet, or one of the handful of other tablet devices, the Kindle Fire will clearly boost the number of tablet users. One analyst has estimated that 5 million Kindle Fires will be shipped in Q4 of this year in addition to Apple shipping an estimated 12 million iPad 2s per quarter globally.

Combine an increase in tablet sales with the popularity of browsing the Internet from smartphones and you have a lot of potential visitors coming to your website from something other than a traditional computer.

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How Do I Know Who’s Calling Me?

Caller ID

One of our customers recently asked us on Facebook how they can tell whether a call is coming directly to their phone or being forwarded to them from their FreedomVoice service. This is a question we get a lot, so we thought this would be a good opportunity to review some of our call screening features that can help you differentiate business calls from personal calls.

WebLink, your online control panel, allows you to easily customize your different call screening features to choose how calls are presented to you upon answering. To do so, log in to WebLink, click on the ‘Settings’ tab and then under ‘Call Delivery’, click ‘Call Announcement’.

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What’s the Big Deal with FreedomIQ on the Bria App?


Note: This post is intended for FreedomVoice customers using our FreedomIQ hosted VoIP phone system. Not a FreedomIQ customer? Check out how upgrading to our hosted VoIP platform can help your business at

We recently published a guide on how to configure FreedomIQ service on the Counterpath Bria iOS app (also available in the Android Market). Now we want to go over some of the benefits that this handy little app can offer.

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FreedomVoice Photo Scavenger Hunt!

FreedomVoice Photo Scavenger Hunt

FreedomVoice regularly schedules events for our team members to get to know each other outside of the office. We thought we’d share with you our most recent event and hopefully inspire some team building activities for your employees!

Team building is important for creating a happy and productive workplace. Employees who participate in team building activities learn to trust and work together with their peers, leading to more comfortable and less rigid relationships.

When this happens, employees are more likely to miss fewer days of work, be more productive, and feel more comfortable pitching their ideas for your business.

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